About Paradigm Training
Our Specialities
Most small businesses don't have an HR department. That doesn't mean they don't need HR-level training — it means they need someone who can deliver it without the corporate fluff. Paradigm Training works with small business owners, supervisors, and managers to build skills that matter: how to lead difficult conversations, how to keep a workplace safe and compliant, and how to handle behavior issues before they escalate into something bigger.
All programs are customizable and can be delivered as a one-time workshop or a multi-module series.
Real Training for Real Workplaces
Mental Health & Injury in the Workplace
Workplace mental health isn't just an HR trend — it's a safety issue with real legal exposure if it's ignored. This program helps managers recognize the signs of mental health challenges, respond appropriately, and build a culture where employees feel safe speaking up before a crisis.
Who it's for: Supervisors, managers, team leads
**What participants will be able to do:**
- Identify behavioral signs of mental health distress in a team member
- Respond in a way that's supportive and legally defensible
- Understand their duty of care without crossing professional boundaries
- Apply basic incident documentation practices
Leadership & Supervision
The first 90 days in a leadership role set the tone for everything that follows. This series helps new and developing managers build the habits, communication skills, and team
relationships that make the transition from peer to leader stick.
Who it's for: New supervisors, promoted employees, anyone stepping into a leadership role
**What participants will be able to do:**
- Set clear expectations in the first 30, 60, and 90 days
- Build trust with a team quickly and authentically
- Navigate the shift from individual contributor to people manager
- Identify early warning signs of team performance issues
Leading with Clarity and Confidence
Designed for leaders who are already in the role but want to sharpen how they communicate, delegate, and make decisions under pressure. This program cuts the theory and gets straight to practical tools leaders can use the next day.
Who it's for: Existing supervisors and managers
**What participants will be able to do:**
- Communicate expectations clearly so they don't have to repeat themselves
- Give feedback that actually changes behavior
- Delegate effectively without losing control of outcomes
- Handle pushback and resistance without escalating
Workplace Behavior & Communication Series
One of Paradigm Training's most requested programs. This four-module series addresses the real-world communication and behavior challenges that cause turnover, complaints, and liability — before they become a problem.
One of Paradigm Training's most requested programs. This four-module series addresses the real-world communication and behavior challenges that cause turnover, complaints, and liability — before they become a problem.
**Modules:**
- Module 1 — Foundations of Professional Workplace Conduct:** What professional behavior actually looks like and how to set the standard as a leader
- Module 2 — Leading Workplace Conversations:** How to handle the hard conversations — performance issues, conflict, and conduct — without creating more problems
- Module 3 — Managing Psychosocial Hazards:** Understanding stress, burnout, and toxic dynamics as safety hazards, not personality issues
- Module 4 — Aggression and Violence in the Workplace:** Recognition, prevention, and response when things get serious
**Who it's for:** Any business with supervisors managing people
**Can be delivered as a full series or individual modules**
Operational Health Check
Before you can fix a problem, you have to know where it is. The Operational Health Check gives small business owners and managers an honest look at how their organization is functioning — communication, accountability, processes, and culture — and a clear picture of where to focus.
Who it's for: Business owners and senior managers who feel like something isn't working but can't pinpoint what
**Deliverable:** A practical set of recommendations, not a 40-page report you'll never read
Strategic Networking Program
Growing a business requires relationships, and most people aren't building them strategically. This program helps business owners and their teams understand how to identify the right
connections, build relationships that have real value, and leverage their network without feeling like they're selling all the time.
Who it's for: Business owners, sales-adjacent roles, anyone who needs to grow relationships for the business
**What participants will be able to do:**
- Identify the right people to build relationships with
- Have conversations that lead to opportunities — without the awkward pitch
- Follow up consistently without feeling pushy
- Build a network that actually supports business growth